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Forum Discussion
GZ5
4 years agoHelpful | Level 6
Viewing dates when uploading media (photos & videos) in Dropbox app
Hey,
So up until today, when I uploaded files such as photos and videos through the Dropbox App on i-phone, the app sorted the files with a date title.
Something happened and the date titles dis...
Megan
Dropbox Community Moderator
3 years agoHey Slacasse, thanks for using Dropbox and welcome to our Community!
In regards to the creation date of your content, how did you upload it in the first place?
I am assuming you used our mobile app, correct? Was it through camera uploads, or manually using the "+" sign? Do the files show the correct metadata when you access their properties after downloading it locally on your computer?
Any additional information is more than welcome!
neongreen
3 years agoNew member | Level 2
I have just uploaded several videos to dropbox. The original dates, camera info etc. are now gone. Sadly, I deleted the videos as I was putting them on dropbox to free up space. Is there a way to see the original data or is it just stripped away when uploading to dropbox?
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