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Forum Discussion
Viewing dates when uploading media (photos & videos) in Dropbox app
Hey,
So up until today, when I uploaded files such as photos and videos through the Dropbox App on i-phone, the app sorted the files with a date title.
Something happened and the date titles dis...
No. All files were uploaded on my MacBook Pro through airdrop from my iPhone. None of the exif data seem to have been transfered in the process, the creation date being replaced with the date of the transfer. I noted that this problem is being discussed on this forum for years. Each time, Dropbox reps reply that they will submit the problem to superior levels. This seems to be going on since at least 2015…
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi Slacasse, just to make sure we're on the same page here: did you Airdrop the content from your iPhone to your Mac?
Because if this is the case, I'm trying to see how Dropbox is involved in the process, and the steps you followed. Have you checked the properties of these files? If so, what do you see there?
Hello neongreen, I hope you're doing well!
How did you upload your content? Did you use our desktop app, mobile app, or website?
If you download the content locally to your device, and check an example file's properties, what do you see there? If the metadata wasn't uploaded for whatever reason, and since the original content was deleted, there wouldn't be much left for us to do.
Hi,
as I said, yes I did airdrop the files from my iPhone to my MacBook Pro, and yes, the Dropbox app is installed on my computer, and yes, I can see the files information, but the date of creation has been changed to the date of the transfer. Other info, such as the file weight, format, etc. have been preserved, but NOT the actual creation date, and yes, I have compared the info data on both my computer and on the Dropbox website: nowhere does the actual creation date appears. I may add that the actual creation date DOES appear on the original files (exif metadata), but is modified when transferred in Dropbox.
- Jay
Hi Slacasse, since AirDrop itself seems to generate a new creation date of the file, this wouldn't be related to Dropbox as it is a different process unrelated to Dropbox.
The Dropbox site also doesn't store the creation date of files, only the modification date of any file. Whenever a file is uploaded to the site directly, the modification date shows the time at the moment of the upload.
Consider Jay's response, I'll check if his method works.
Thanks
s
Hi @Megan,
I uploaded by dragging my photos on my mac on the web version of Dropbox. Like @Slacasse, I am seeing that this has been a problem for a long time. I was able to get my videos back onto my mac by using Time Machine. I have decided not to use DropBox because of this problem. It appears that the metadata is never uploaded with any kind of file. It just changes the "creation date" to the date that the file is uploaded.
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