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Forum Discussion
orimanor
8 years agoExplorer | Level 4
Viewing "Online only" file in Adobe Bridge
[ Spoiler ] When I view "Online only" files in Adobe Bridge, thay automatically become "Local" files, even if I don't open them. That's very annoying. Is there a way to prevent that? Thanks 🙂
- 8 years agoHi there, if a file is viewed in Adobe Bridge, then the file needs to be downloaded to the machine to view it.There wouldn’t be a way to prevent this, since it would stop the file from being viewed.
Rich
Super User II
7 years ago
spedwig wrote:
you're saying here that merely viewing filenames or image thumbnails in a Bridge window causes a download?
Depends on what Bridge is trying to do with the file. Obviously it's trying to access the files in a way that is causing it to download and be marked as Local again. Why? You'd have to ask Adobe that.
spedwig
7 years agoNew member | Level 2
I think it's likely a combination of how Bridge is accessing the file info and how Dropbox SmartSync works... and since I'm no expert on either, I was hoping for more information from anyone who might be having similar issues or from someone who has knowledge about both of those things.
- spedwig7 years agoNew member | Level 2
...particularly because the original answer to this question didn't seem to have a firm grasp of how one uses Bridge.
- Rich7 years ago
Super User II
It's pretty simple... anything that needs to access a file, whether it's you opening it, a backup process, virus scan, etc., will cause Dropbox to download the file and mark it as Local.
- spedwig7 years agoNew member | Level 2
Except for looking at file thumbnails in Finder... which is all I'm trying to do in Bridge, which then downloads the whole file.
I'm sure I (and the OP) aren't the only 2 users in the world who also use Bridge as part of our workflow, for whom it seems crazy that there's not a way to prevent this.
- Rich7 years ago
Super User II
spedwig wrote:
Except for looking at file thumbnails in Finder... which is all I'm trying to do in Bridge, which then downloads the whole file.
And as I stated earlier, why it does that is a question for Adobe. Dropbox simply downloads the file because Bridge is requesting it. It has no control over the functions within Bridge or what it does with the files. If Bridge needs a file, Dropbox downloads it.
Ask Adobe.
- spedwig7 years agoNew member | Level 2
Asking both places in hopes of an intersection of knowledge.
Nobody here will know how Bridge is seeking thumbnail/file information.
Nobody there will know how SmartSync is serving thumbnail/file info to Finder.
It would seem that both halves of that information would be necessary for a full understanding. I was asking this "community" in hopes that someone had already been through this and might have fuller information and a possible fix. - orimanor7 years agoExplorer | Level 4
I believe that the solution to this issue is in the hands of Dropbox and Adobe together. As a service for their users that want to use both applications (and I think there are quite a few of us) they should work this one out.
- sherridge4 years agoHelpful | Level 5
Just wondering if there has been any progress on viewing the files thumbnails in Bridge.
Cheers
- sherridge4 years agoHelpful | Level 5
Thanks for the info.
With online-only files, how is it that the OSX Finder can see the thumbnails but Adobe Bridge cannot?
Cheers
- Jay4 years ago
Dropbox Community Moderator
There may be a cached version of the thumbnail in Finder itself the last time it was previewed, so it doesn't need to download the file from Dropbox. Adobe Bridge most likely can't access these cached images from Finder.
- sherridge4 years agoHelpful | Level 5
I don't think that's what's happening. Here's why.
I'm in Bridge with no thumbnails of some jpegs.
Then I right click on one of the files, to reveal the files in a Finder window.
The folder window opens with all files having no thumbnails in the window, but just the little cloud icon on the corner of each file.
All of a sudden, all of the files refresh with their thumbnails, while still maintaining the cloud icon on each file.
If Finder can show thumbnails (and update these thumbnails without downloading the files), why would Bridge not be able to?
- Jay4 years ago
Dropbox Community Moderator
As mentioned previously, Finder most likely contains some form of cache of the file thumbnail, which might take a little time to preview.
Regardless, as Adobe Bridge is a third party application, if it requests any information on a file, then the Dropbox desktop application would detect this as a request for the file and would download it to your machine.
- m6Yz4 years agoHelpful | Level 6
This needs to be revisited and looked into seriously since Dropbox and Adobe Bridge are both used in a daily workflow hand in hand. In no way is it practical for a user to download every image JUST TO SEE A THUMBNAIL PREVIEW.
Dropbox must find out why thumbnails can be previewed in the mac Finder window, but NOT when viewed in Adobe Bridge. Instead, they show up as generic image placeholders. Who must we reach out to to get a proper response and a bug report submitted?
- sherridge4 years agoHelpful | Level 5
Yep, totally agree.
If osx can see/grab the thumbnails then we must find a way for Dropbox to see the thumbnails too.
I may have to leave Dropbox after years of use if the thumbnails can't be viewed in Bridge.
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