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Forum Discussion
Murmur
1 year agoExplorer | Level 4
We want to open shared links directly on the desktop app and not the website.
Hi there. Love Dropbox. I moved our whole team to it from Google Drive much to all of our delight. The one hiccup that keeps coming up (was also an issue with Drive, but would be a game changing new ...
Nimaaaa
2 months agoHelpful | Level 5
I am having the same issue.
When we open dropbox links, it's inconsistent if we get the option to open the file in the desktop app. Some of the files we work in are very big, so performance edition directly in the browser is not ideel.
I do not see the Finder option that AnastasiaDBX is referring to.
- Hannah1 month ago
Dropbox Community Moderator
Hey Nimaaaa, thanks for your contribution to the discussion.
Are you missing this option for every file in your account or for specific ones?
Is the desktop app working and syncing on your computer? What do you see when you hover over your Dropbox icon with your mouse?
- Nimaaaa1 month agoHelpful | Level 5
We have a lot of documents, so I cannot check everyone. But the option is missing on everything I've tried on. It's very inconsistent and I've only experienced once that the option to open in desktop was present.
What is the proper setup for making sure that when I click a link it opens automatically the document opens in the desktop version- Rich1 month ago
Super User II
Nimaaaa wrote:
What is the proper setup for making sure that when I click a link it opens automatically the document opens in the desktop version
There is no such setup. A link will always take you to the Dropbox website. From there you have to use the Open in option and select the application to open the file with, if available.
For that to work, you need to have the Dropbox application installed and syncing, and the file needs to exist in your local Dropbox folder.
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