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Forum Discussion
Thijxx
2 years agoHelpful | Level 6
Website Photos view is slow
Howdy, viewing photo's on the Dropbox website is painfully slow. Is there a way to get better performance from the Dropbox website when viewing photos? When I use the profiler in Firefox I can see th...
Thijxx
2 years agoHelpful | Level 6
Yes I run extensions, I block your Adobe trackers and your Qualtrics "Experience Manager" but when I use private browsing, without the blocker, it is just as slow. First page of photo's takes 7 seconds.
When switching to a 5G dongle the performance is the same.
Could you tell me what I should expect in terms of performance? Should the photos page load sub-second or is that not fair?
Walter
Dropbox Community Moderator
2 years agoThanks for the additional information Thijxx
Could you also clarify if this happens only when browsing the Photos page or if it's affecting other folders of yours as well?
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