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CARoberts's avatar
CARoberts
Explorer | Level 4
6 years ago
Solved

What is beacon.dropbox.com?

Hi. Can someone tell me what beacon.dropbox.com is? My virus checker keeps blocking it with the following message:

 

"chrome.exe attempted to establish a connection relying on an unmatching security certificate to beacon.dropbox.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one" 

 

I could not find anything about it and, wanted to know if this is something I should/can safely add this to my exceptions.

Many thanks

Cindy

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  • Lusil's avatar
    Lusil
    6 years ago

    Thanks for getting back to me, CARoberts. 

     

    In general, all Dropbox content should originate from one of the following domains and, from what I understand, this also includes the URL you provided. As such, you should be able to whitelisted so that you don't get a prompt from your security app. 

     

    Hope this helps!

4 Replies

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hello CARoberts, thanks for posting your question on the Dropbox Community. 

     

    It sounds like you can add it to the exception list, however, just to make sure I have a clear understanding of your concern, could you clarify exactly when you get this message? 
     
    Is it when you try to navigate to the website directly from a web browser or via the desktop app?
     
    Keep me posted!
  • CARoberts's avatar
    CARoberts
    Explorer | Level 4
    6 years ago

    Hi Lusil

    I am using Dropbox through a web browser. It seems to appear when I am accessing via on a public wifi. I can still get into Dropbox, which is why I was curious as to what it is doing or what it is for.

    I hope that helps. I will wait to hear from you before I add it to my exceptions.

    Thanks

    Cindy

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thanks for getting back to me, CARoberts. 

     

    In general, all Dropbox content should originate from one of the following domains and, from what I understand, this also includes the URL you provided. As such, you should be able to whitelisted so that you don't get a prompt from your security app. 

     

    Hope this helps!

  • CARoberts's avatar
    CARoberts
    Explorer | Level 4
    6 years ago

    Thanks for your help. Much appreciated. Cindy

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