Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

insertnamehere's avatar
insertnamehere
New member | Level 2
8 years ago
Solved

What is this UFO icon on some of Dropbox files online?

There is a UFO symbol next to one of my uploaded files, does anyone know what that means?
Preview
sync
Web
  • Jay's avatar
    Jay
    8 years ago
    Hi there, the UFO generally means it’s a file without an extension at the end, so Dropbox doesn’t know what filetype it is, such as ‘test’ instead of test.jpg, test.docx, test.pdf, and so on.
     
    If it’s supposed to have a filetype, rename the file with the extension and it should show a proper icon instead.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hi there, the UFO generally means it’s a file without an extension at the end, so Dropbox doesn’t know what filetype it is, such as ‘test’ instead of test.jpg, test.docx, test.pdf, and so on.
 
If it’s supposed to have a filetype, rename the file with the extension and it should show a proper icon instead.
Trey2's avatar
Trey2
Explorer | Level 3
6 years ago
My file is mp3 but it still wont upload what do I do now?
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi Trey2, thanks for posting today!

     

    Are you trying to upload files from the desktop app, mobile app, or the Dropbox site directly?

     

    Keep me posted!

    • Trey2's avatar
      Trey2
      Explorer | Level 3
      6 years ago
      Mobile
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        What error are you getting when attempting to upload the MP3 file using the Dropbox mobile app?

         

        Are you uploading it into the root Dropbox folder, or a subfolder?

         

        Any details you can provide would be great!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!