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rkane1's avatar
rkane1
Explorer | Level 3
4 years ago
Solved

where are my most recent files?

Hi everyone,   I've been using Dropbox for years. My MacBook laptop screen recently broke so I'm trying to access my files on a PC.  I used my email address and password but the only files showin...
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  • Rich's avatar
    Rich
    4 years ago
    rkane1 wrote:

    My MacBook laptop screen recently broke so I'm trying to access my files on a PC.  I used my email address and password but the only files showing end at approximately 2019.

    Everything in your account should be visible when you sign in on the Dropbox website. If it's not there, it was likely never synced to your account. Check your Events page to see your recent activity. If it's not showing anything beyond 2019, then the Dropbox application likely hasn't been running so your files haven't synced.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
rkane1 wrote:

My MacBook laptop screen recently broke so I'm trying to access my files on a PC.  I used my email address and password but the only files showing end at approximately 2019.

Everything in your account should be visible when you sign in on the Dropbox website. If it's not there, it was likely never synced to your account. Check your Events page to see your recent activity. If it's not showing anything beyond 2019, then the Dropbox application likely hasn't been running so your files haven't synced.

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