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Forum Discussion
PKS2000
8 years agoExplorer | Level 4
Why do I get a "Sorry, we could not find your file. Is it possible it was moved, renamed...?' error?
Error message states "Sorry, we could not find <filename>. Is it possible it was moved, renamed or deleted?"
It has not been moved, renamed or deleted. Not all Excel files are affected but this i...
- 8 years ago
I just had the same issue and found that the file name (read: path) was too long. I went back and shortened the folder names and the file name - and presto! it worked!
alyssa2
8 years agoNew member | Level 2
Has anyone else found a solution other than file name length for this? My file no longer exists and is not in the folder. I also have file names longer than the one listed in that folder. While I have tried adding a file back into that folder with the same name, eliminating folders within the path, nothing has worked and I continue to receive the same path even though that path no longer exists at all.
Walter
Dropbox Community Moderator
8 years agoBased on your description, I'd search for deleted files if I were in your shoes, since this file no longer exists in the folder alyssa2!
Another place you could look for more information is your events page where all adds, edits and deletes are logged normally.
Let me know what you find please!
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