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ITConsultingAfrica's avatar
ITConsultingAfrica
Collaborator | Level 10
6 years ago
Solved

Why does the mobile app need to be open to download and upload files?

Hi all I noticed that the Dropbox Android app needs to be open to upload photos or download offline files. This can't be correct as it should be processed in the background without me having to open...
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  • ITConsultingAfrica's avatar
    ITConsultingAfrica
    6 years ago

    Hi Jay

     

    You are right. 

     

    1. When I take a photo with my phone, it gets uploaded on Dropbox - I monitored the Desktop app and after a few seconds, the photo was uploaded to Dropbox. 

    2. I just need to "refresh the" Home" screen of the Dropbox app on my phone to show the latest photo/file/whatever. 

     

    Never too old to learn. 

     

    Appreciate your help. 

     

    Regards

     

    Casper

ITConsultingAfrica's avatar
ITConsultingAfrica
Collaborator | Level 10
6 years ago

Hi Jay

 

You are right. 

 

1. When I take a photo with my phone, it gets uploaded on Dropbox - I monitored the Desktop app and after a few seconds, the photo was uploaded to Dropbox. 

2. I just need to "refresh the" Home" screen of the Dropbox app on my phone to show the latest photo/file/whatever. 

 

Never too old to learn. 

 

Appreciate your help. 

 

Regards

 

Casper

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

No worries, ITConsultingAfrica, enjoy your weekend!

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