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chrisgal 's avatar
chrisgal
New member | Level 2
3 years ago
Solved

Upload failed via mobile

Hello since view days I can‘t upload my fotos with Dropbox App from Iphone. I always get this info: „upload from VV.jpg not possible. File Name Could be invalid“ I tried several Fotos and diffent file names always get this Info and can‘t uplaod. Thank you for help. Best regards Christoph

Mobile
sync
upload
  • chrisgal 's avatar
    chrisgal
    3 years ago
    Hey, iOS 16.4.1 (a), Dropbox the latest one. No Camera Icon and copy-paste doesnt work. I restarted my phone. Now it works. Sorry and thank you for supporting

    Best regards
    Christoph

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi @chrisgal, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing this information?

     

    This will help me to assist further!

  • chrisgal 's avatar
    chrisgal
    New member | Level 2
    3 years ago
    Hey, Thank you for fast Feedback. How can I Share a screenshot, here is no Option to Upload or a attach something to my Message. Sorry. Best regards Christoph
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    There should be a camera icon in the reply box. If not, you can copy your screenshot and paste it into your reply.

     

    In the meantime, what version of iOS and the Dropbox mobile app are you running currently?

  • chrisgal 's avatar
    chrisgal
    New member | Level 2
    3 years ago
    Hey, iOS 16.4.1 (a), Dropbox the latest one. No Camera Icon and copy-paste doesnt work. I restarted my phone. Now it works. Sorry and thank you for supporting

    Best regards
    Christoph
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad to hear you were able to resolve the issue. If you need any further assistance in the future, please let me know!

     

    Enjoy your weekend!

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