Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
TreeHugger33
3 years agoExplorer | Level 4
Why is my Dropbox link not giving people the option to Download on their iPads?
I have been testing a link for a folder in my Dropbox. I have a paid subscription. When I share the link with someone to download the file on their iPad, it only gives them the option to Save to Dr...
Jay
Dropbox Community Moderator
3 years agoThanks for the info. Could you try to ask them to copy and paste the link directly into the browser to see if they get the option to download the files via the browser?
TreeHugger33
3 years agoExplorer | Level 4
Hi Jay,
Yes I will ask if they can do that.
Will let you know.
Thank you,
Robbin
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!