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Why is my .mov audio out of sync when streaming from Dropbox?
So I make a Quicktime video in protools.Quicktime plays back in sync.I upload to Dropbox,email link..Quicktime plays back way out of sync when streaming from Dropbox via email link? If I download Qu...
The website is only ever intended as a preview and for best results it needs downloading, but, you could try logging a ticket with support with examples of the links/files to www.dropbox.com/support and then track at http://dropbox.zendesk.com
Lusil
Dropbox Staff
Dropbox StaffHey emccurry and flyingsuperkids, thanks for nudging us on this thread.
As a first step, could you check out what reefshark mentioned and see if their suggestion helps?
If you're still having trouble with this, could you try downloading the file in question and see if it plays normally when you preview it locally?
Let me know what you find - thanks!
Hi i am experiencing the same frustrating problem. I reached out to technical support and was told that my query can only be handled by the Help Center or community forums and they were closing my ticket without getting further information to an important issue that is clearly unresolved for many of your customers. I am trying to communicate with directors and sound designers and this issue is holding up the project. Please can someone reach out asap and advise how to proceed.
It should also be worth noting that i also use Google Drive and have never 1) never experienced these kinds of issues and 2) been ignored when trying to bring any issues to their attention.
Thanks
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