We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
GMo1
7 years agoHelpful | Level 5
Why is my .mov audio out of sync when streaming from Dropbox?
So I make a Quicktime video in protools.Quicktime plays back in sync.I upload to Dropbox,email link..Quicktime plays back way out of sync when streaming from Dropbox via email link? If I download Qu...
- 7 years ago
The website is only ever intended as a preview and for best results it needs downloading, but, you could try logging a ticket with support with examples of the links/files to www.dropbox.com/support and then track at http://dropbox.zendesk.com
slagojr
7 years agoHelpful | Level 5
I am having the same problem. All videos uploaded to Dropbox lose sync.
cb1234veryannoyed
6 years agoNew member | Level 2
OMG- it's also happening with ZOOM. I am so disappointed with everything dropbox right now.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!