Forum Discussion

GMo1's avatar
GMo1
Helpful | Level 5
7 years ago
Solved

Why is my .mov audio out of sync when streaming from Dropbox?

So I make a Quicktime video in protools.Quicktime plays back in sync.I upload to Dropbox,email link..Quicktime plays back way out of sync when streaming from Dropbox via email link?  If I download Qu...
Download
sync
  • Mark's avatar
    Mark
    7 years ago

    The website is only ever intended as a preview and for best results it needs downloading, but, you could try logging a ticket with support with examples of the links/files to www.dropbox.com/support and then track at http://dropbox.zendesk.com

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hey there marcusmcgill, 

In order to have a closer look into this, due to account-specific info that'd be necessary to investigate, we'd have to move this discussion to email. 

As such, I was able to locate your ticket and can see that a member of my team has reviewed and replied to you. I've also made them aware of your comments, so when you have the chance, please check your inbox for their latest message. 

Thanks in advance!

cb1234veryannoyed's avatar
cb1234veryannoyed
New member | Level 2
6 years ago

IS THIS A JOKE???? Has anyone resolved this? 

 

 

I want a full refund. 

  • reefshark's avatar
    reefshark
    Helpful | Level 5
    5 years ago
    It stuns me how many people don’t bother to read the entire thread. I posted the solution months, maybe a year, ago. It has nothing to do with Dropbox and everything thing to do with embedded codex. Do a little research.

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