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Forum Discussion
cateyes
8 years agoHelpful | Level 5
Why is there no progression bar or percentage when uploading?
Hello everyone. Yesterday I registered on dropbox and downloaded the desktop version on my mac. I need to upload a video and then send it to a festival so they can download it.
I dragged the video ...
- 8 years ago
Hey there cateyes - how are you today?
Syncing your files can take time if you have many or large files.
You should be seeing a blue icon on the file itself while in the syncing process and, as you mentioned, you'll also get an estimated time on how this process is going to last while you are also able to change your bandwidth settings to improve your upload speed.
I hope this helps!
Walter
Dropbox Community Moderator
8 years agoHey there cateyes - how are you today?
Syncing your files can take time if you have many or large files.
You should be seeing a blue icon on the file itself while in the syncing process and, as you mentioned, you'll also get an estimated time on how this process is going to last while you are also able to change your bandwidth settings to improve your upload speed.
I hope this helps!
- cateyes8 years agoHelpful | Level 5
Hello Walter, thank you for your reply. Yes, I did change the settings to improve the upload speed and that helped a bit, but still the estimated time on how long it's going to take is based on my provider's upload speed, which changes constantly so one second dropbox tells me that I have 50 minutes left and three seconds later I get 5 hours, then it goes down again, then back up and so on...Obviously dropbox has nothing to do with my connection speed nor my internet provider (can't get anything better in the remote italian village I live in), but I really wish there was another reference to look at, maybe a percentage that shows how far the process is, so that one can organize the work better and decide if it's worth waiting for it to complete or not. Just my two cents. In the end I was able to get my video on dropbox and share it with the festival so I'm good. Thanks again :-)
- Walter8 years ago
Dropbox Community Moderator
Glad to hear you're all set now cateyes - thanks for circling back here to let me know too!
All's well that ends well as they say - right?
In any case, I also wanted to thank you for sending along your suggestions and feedback. I’ll be sure to pass this along to the team.
Should you need anything else, just let me know and enjoy the rest of your day!
- icontacked7 years agoNew member | Level 2
This is so sad these programmers nowadays can't even implement a percentage complete for dropbox uploads lol smh
- Tim Lempicki6 years agoHelpful | Level 5
I would love more robust information about the status of the sync. Like what files are currently being synced, what percentage of the full sync vs each file, what amount of data full sync vs each file, and a progress bar of each file and full sync.
All of these would let me know Dropbox is actually doing something. The estimated time is all over the place and sometimes it actually isn't doing anything at all or is stuck and you won't know because it doesn't give you an indication of what is going on.
I have a file that says "1 sec" right now and every now and then it goes to "2+ days" and I have no idea if it is actually still uploading anything or not.
I think this is a pretty glaring missing feature still almost two years later and something that is very annoying from a user interface / user experience perspective.
(The web browser version is better in this regard which is very weird. However, the web browser is a lot less convenient for obvious reasons.)
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