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WOPI Version of .xlsm files opening in Desktop App. Why is this happening?
Hello,
With zero support from Dropbox Advanced support, I'm hoping as a community anyone can provide some guidance. I have a user in my organization who in the desktop app cannot open and edit xlsm...
Hi Jon,
Thank you for writing this, we were able to find a solution to the almost exact issue. For anyone that runs into this issue, "Dropbox for Teams" can be found using the instructions below:
- Open New Excel
- Click Account in the bottom left corner
- Located Connected Services in the bottom left section
- Remove Dropbox for Teams
Here is my ticking reference Ticket #24999726
This started happening Friday but with ChatGPT I was able to solve it my turning off the extension to excel for this user as all xlsm files are offline not online-only. Is this a permeant fix I am not sure but now for this user xlsm files open with ease in the desktop app.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the ticket ID hshupe16 - I was able to locate it in our system and pass your comments on so that we can have all the relevant information under one place.
Apart from that, I'm glad to hear you managed to sort it out in the end and thanks for keeping us in the loop too!
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