Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
10 years of files are gone, after joining a Team.
I have used Dropbox for 10 years with company backups etc. recently someone added my email to their team so I could access their files too - but then they deleted me when the job was over and my entire Dropbox is gone. My account is even gone as when I logged in, it made me re-register. I have all my company accounts, tax files, 10 years of backups etc. I need them back. If I am audited I am totally screwed. When they added me to their team, there was still a folder called ‘Renaes files’ that had all of my personal stuff and the company one was separate. How did they delete my files? Where would they be?
1 Reply
- Megan
Dropbox Community Moderator
Hi Renaesmith, welcome to our Community!
Based on everything you mentioned, it sounds like you were invited to and then removed from a Dropbox team account.
You'll need to contact the team owner (likely the person that deleted and restored your account) and ask them if they have any of the data from your account. When they deleted you they would have had the option to retain the files.
To recover your account, you'd need to ask the team admin to do so, and then convert your account back to a personal plan away from the team.
Keep me updated with any progress!
