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Dropinanytime's avatar
Dropinanytime
Explorer | Level 3
10 months ago

A file that appears in the desktop tray window on my taskbar is not in my Dropbox account

I opened the Dropbox icon that appears in the hidden icons section of the taskbar and found a file  that I did not recognize.  It was an .exe file!  I tried several times over several days to delete ...

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