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ken_804's avatar
ken_804
Explorer | Level 3
2 years ago

A folder has disappeared after I created it in a general folder & needed it instead in a sub-folder.

I have an issue with a folder that has disappeared after I mistakenly created it in a general folder and needed it instead in a subfolder. I am running Sonoma 14.5 on a Mac Mini M1.  After I realized...
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ken_804's avatar
ken_804
Explorer | Level 3
2 years ago

Thanks for responding, Walter.

Regarding the events log, yikes, it shows three, yes, three, deletion activities of the folder and file three hours ago.  How could this be possible?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Did you move it outside your Dropbox folder by accident perhaps ken_804?

  • ken_804's avatar
    ken_804
    Explorer | Level 3
    2 years ago

    No, I did not move it all.  It was never "visibly" created to begin with, so I would have nothing to move in the first place.  This is a real enigma.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey ken_804, does the event page show only deletions in regards to this folder, or additions too? 

       

      If you click on the blue hyperlink of the event, are you able to restore it by any chance? You should be able to have the option on the top,right part of the screen.

      • ken_804's avatar
        ken_804
        Explorer | Level 3
        2 years ago

        Hi Megan, I see a combination of simultaneous deletion/addition offsetting sequences that occurred consecutively at 8:44, 8:45 & 8:46 am.  I also see the new MSG folder I created and placed the BF file in it at 8:52 am with no corresponding deletion so that is the folder that is now visible to me.

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