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ken_804
2 years agoExplorer | Level 3
A folder has disappeared after I created it in a general folder & needed it instead in a sub-folder.
I have an issue with a folder that has disappeared after I mistakenly created it in a general folder and needed it instead in a subfolder. I am running Sonoma 14.5 on a Mac Mini M1. After I realized...
ken_804
2 years agoExplorer | Level 3
Hi Hannah
Well understood but I did not move it once, no less three times. In any event, this is not the problem I am reporting. If you scroll above, you see there are two "Main Street Gallery" folders showing in "804 Cedar." Upon opening 804 Cedar, there is only one folder named Main Street Gallery (second screen shot from the top). Where is the phantom folder? How can folders get lost like this?
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