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Bach Huy Hoang's avatar
Bach Huy Hoang
Explorer | Level 3
2 years ago

A series of files were automatically deleted.

Hi everybody. My Dropbox account has just had a series of files deleted, in many folders. Some folders delete all the files, some folders delete part of the files. Luckily, I saw the file deletion ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Bach Huy Hoang, I'd be happy to help!

 

If I understand this right, it sounds like you need to know more as to why your content was deleted in the first place, right? 

 

As a first step, I'd suggest that you take a look at my colleague's post that you can find right here. 

 

Feel free to read through this, and if you have any questions, we're always here to help!

 

Thank you! 

  • Bach Huy Hoang's avatar
    Bach Huy Hoang
    Explorer | Level 3
    2 years ago

    I have read that article
    Files are in many folders. Delete files in the folder but do not delete the folder.
    Someone can delete thousands of such files at a time.
    I have been using Dropbox for 10 years. Just now this phenomenon occurs.
    The computer is only used by me. I was sitting at it when I saw a file deletion notification appear.
    I have just seen many articles on the same topic of deleting files, many people have the same problem as me.

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