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Forum Discussion
Bill007
4 years agoExplorer | Level 4
Accessing file properties/details on image files stored on Dropbox
Hi,
I'm trying to edit the file properties/details on an image file stored on dropbox to add tags so I can search my collection for specific photo themes. However, some files I can do this but others have the fields greyed out, even though the files have the same green tick on a white background status. I'm the only user accessing the file. Can anyone help please?
14 Replies
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- Bill0073 years agoExplorer | Level 4
Hi Jay,
no, quitting the app doesn't help.
- Walter3 years ago
Dropbox Community Moderator
Sorry to jump in here, but would it be OK if we reach out via email to have a further look internally at this point Bill007?
- Bill0073 years agoExplorer | Level 4
Ok course, thanks Walter
- Walter3 years ago
Dropbox Community Moderator
Thanks for your cooperation Bill007 - you've got
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