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Adryana
3 years agoNew member | Level 2
Admin required to delete shared files
When I get a Dropbox file from someone else that gives only the option to add it to my dropbox, I am then unable to delete it from my dropbox - I get an admin login box that pops up. It may be a Microsoft thing, but just really want to know how to delete these files from my dropbox.
7 Replies
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- Rich3 years ago
Super User II
Adryana wrote:
I get an admin login box that pops up.
It certainly does sound like a Windows security dialog, rather than a Dropbox prompt. Can you post a screenshot?
- Adryana3 years agoNew member | Level 2
It doesn't allow me to get a screen shot of the message that pops up but here is a pic I took of the screen that pops up when I try to delete one of the files that was shared with me as an automatic add to my Dropbox (I have no trouble deleting any of the files that I create there):
- Nancy3 years ago
Dropbox Community Moderator
Hi Adryana, I hope you’re doing well!
Are you receiving any type of error messages if you try to remove a shared file/folder via this page?
- Adryana3 years agoNew member | Level 2
Delete option is greyed out on that page.
- Mark3 years ago
Super User II
That message is direct from Windows rather than Dropbox.
Have you tried authenticating it to see if it works? Stops asking?
- Jay3 years ago
Dropbox Community Moderator
Hi Adryana, this looks to be a Windows prompt, not a Dropbox one.
Are you on a company-managed device, or a personal machine? Have you previously amended the UAC settings to make it more sensitive?
- Adryana3 years agoNew member | Level 2
We're going to run it by our IT people. I'm sure that I did (or someone else company-wide did ) make a change to some setting that caused these shared files to require approvals for deletion.
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