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Forum Discussion
All files missing after leaving a shared folder
Hi
I recently had a shared folder on my basic account. Today I noticed I had full access to all of their data. I reported this and they closed the link, However I now have lost all shared folders (...
Rich
Super User II
Super User II
PG1301 wrote:
I recently had a shared folder on my basic account. Today I noticed I had full access to all of their data. I reported this and they closed the link, However I now have lost all shared folders (3) along with all my personal data ...
It sounds like you were invited to and joined their Business team account. When doing so, you merged your account into theirs, effectively making them the owner of your account, and giving you access to any data they made available to the team.
When you reported this, they removed you from the team which deletes the account. If the intent was to keep the account active, they needed to convert it back to an individual account, instead of simply removing it from the team.
You need to contact the team admin and ask them to restore the account, and then convert it back to an individual account. It's important that you act fast, as the team admin only has seven days to restore your account from the day it was deleted.
