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Forum Discussion
Padidto5
7 years agoHelpful | Level 5
How do I leave a shared Dropbox folder?
My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from:
https://www.youtube.com/watch?v=pZoTpNkvPCI
The problem is that no folders appear under 'Sharing' in my Dropbox so I cant remove myself. I also looked for other ways to leave the folder but see no option to remove myself.
Any ideas on how?
Thanks
- Hey Padidto5,To remove yourself from the shared folder while you’re a member, try doing so from the website:
- Sign in to the website.
- Click Files.
- Navigate to the shared folder you want to permanently remove from your Dropbox account.
- Select the Share button that should appear next to the folder when you hover over it.
- Find your name under the list of emails.
- Click on the Can view/Can edit that’s next to your name.
- Select Remove my access.
If you’re not seeing this option or you’re still having trouble with this, let me know.
76 Replies
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- Lusil7 years ago
Dropbox Staff
Let me know if it helps! - Padidto57 years agoHelpful | Level 5
Yes and no. My real issue is that I need to delete this 3gb folder as it is eating up all my space. When I have tried to delete folders in the past a series of odd things have happened:
If I am not the folder owner (lie in this case) then dropbox will delete the folder but the space usage remains. If I try to permanently delete the folder from my trash then dropbox says I dont have permission to delete the files (out of my own trash bin!). I have about 1gb currently of trash I cant permanently delete because the folder owner is someone else.So this time I wanted to remove myself first.
- Lusil7 years ago
Dropbox Staff
Hey Padidto5,To remove yourself from the shared folder while you’re a member, try doing so from the website:- Sign in to the website.
- Click Files.
- Navigate to the shared folder you want to permanently remove from your Dropbox account.
- Select the Share button that should appear next to the folder when you hover over it.
- Find your name under the list of emails.
- Click on the Can view/Can edit that’s next to your name.
- Select Remove my access.
If you’re not seeing this option or you’re still having trouble with this, let me know. - dooruser6 years agoNew member | Level 2
The only options under the Share button are:
- Invite via email
- Add to Trello
There are 13 members on this folder and I'd really prefer not to contact the owner of the folder if possible. Thanks.
- hansK6 years agoNew member | Level 2
I face the same situation: see no option "Remove my access."
what to do?
- Lusil6 years ago
Dropbox Staff
Hey dooruser and hansK, I'd be more than happy to help!
To make sure we're on the same page, could you send me a screenshot (without any personal info) of what you see when you click on the Share button next to the shared folder you're trying to remove your access from?
Looking forward to hearing back from you!
- Redthreadmom6 years agoExplorer | Level 4I am having the same issue. I have MANY files from a shared folder I’d like to remove but can’t see how to do it. These were all shared with me.
- Lusil6 years ago
Dropbox Staff
Hey Redthreadmom, thanks for checking in with us!
At first, please note that any files you delete from the shared folder will be removed for every other member as well.
If you don't want to have access to the shared folder, you can remove yourself by following the steps outlined here.
If you're having trouble with this though, please let me know at which point exactly you're getting stuck and I'd be more than happy to help look into it.
Keep me posted!
- hansK6 years agoNew member | Level 2
Hi Lusil, can't figure out how to add in the screenshot. But when I hoover the mouse over the folder I like to remove my access to, I don't have the option "Remove my access." in the "Share" popup menu. Only options are: "Invite via email" and "Add to Trello".
- Lusil6 years ago
Dropbox Staff
Thanks for getting back to me, hansK.
From what I understand, you're doing this from the website, but you're clicking on the little arrow icon that appears next to the Share button.
For this reason, could you please click on the Share button itself and see if that does the trick?
If you're still having trouble with this, let try something different:
- Hover over the folder in your Files tab.
- Without clicking on the folder, select the ellipsis (the button with the three dots on the right side of the folder).
- Click on the Share option that you should be given on the drop-down menu.
Let me know if this helps even a little bit!
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