Forum Discussion

PG1301's avatar
PG1301
Explorer | Level 3
3 years ago

All files missing after leaving a shared folder

Hi I recently had a shared folder on my basic account. Today I noticed I had full access to all of their data. I reported this and they closed the link, However I now have lost all shared folders (...
account access
restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
PG1301 wrote:

Will they have access to all my personal files and other companies shared files

Other users on the team, no, but the admin of a team has the ability to sign in to any account on their team (since they own the accounts), and that gives them the ability to view any content in the account.

PG1301's avatar
PG1301
Explorer | Level 3
3 years ago

Cheers Rich 

Thank you for your help, will they only have access to the shared data or all data on my original account. As i have had an account for several years there is some quite sensitive information stored.

If access is available to the companies admin team can i wipe my content from what was my account 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi PG1301, they could have access to all files on the account, since the team admin might have the option to Sign in as a user.

    • PG1301's avatar
      PG1301
      Explorer | Level 3
      3 years ago

      Jay my email address has now been allocated an new empty/blank account. is there any way it can be "rewound" to a previous time i.e. yesterday. if not can it be wiped or deleted. or do i just have to trust the admin team with my personal account information.

      PS i don't understand how a company can take over a personal account! am i mussing something

      Sorry for all these questions but this is quite worrying i have 10 years of personal data on my account I only shared the company file 2 weeks ago!

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        If the team admin had control on your account, then it means that, at some point, you joined a shared folder or team folder which was only visible to the team. You then merged your account with the team, giving the admin full control over your account.

         

        It isn't possible to rewind an account to before this change occurring, since this is a deletion of the account that can only be handled by the admin. Not even Dropbox can help restore your account. 

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