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dottzilla's avatar
dottzilla
New member | Level 1
9 months ago
Solved

All my files are gone, and my paid account dropped to a Basic plan

I have had my dropbox account for years and just made a payment on March 6th for my upgraded account. I tried to log in today and ALL of my folders & files are GONE and it has me set back at a free a...
account access
restore
  • dottzilla's avatar
    dottzilla
    9 months ago

    Thank you for the replies. I got it figured out. Apparently I changed the email in the account to my new business email and had a brain fart shortly thereafter and forgot I had done that. If I had simply checked another email I would have realized my stupidity :)

dottzilla's avatar
dottzilla
New member | Level 1
9 months ago

Yes, while I do still have 2 free accounts thru different emails, my business Dropbox has been the same for years. It was paid again on March 6 via PayPal.

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