Forum Discussion

chicagojami's avatar
chicagojami
New member | Level 2
4 years ago

Am I safe to delete content off Dropbox, or will they get deleted from my phone too?

Once I've uploaded all the pics from my iphone to dropbox, can I delete them off my phone or will they also delete off dropbox? iCloud has scarred me bc I thought it was true storage but it turns out...
Delete
FAQ
Mobile
Organize
chicagojami's avatar
chicagojami
New member | Level 2
4 years ago

HI @megan, I'm not really sure how I started the backup. I opened the app on my phone and automatically it started backing up. It's been running for over an hour and I'm still missing tons of pics.  I have 85, 640 pics on my phone. The dropbox app on my phone got to 85,020 during the backup but after an hour it's down to 84,380. Shouldn't it have the same amount of pics on dropbox as it does my phone? How will I know when the backup is complete? It still says "Backing up" with a blue line under it and the # is still dropping.

It's like 5 hours later and It's still uploading. It seems to start completely over if I use my phone to do other things and then open the dropbox app back up.I have it set to upload in the background but it never seems to stop and yet I'm still missing tons of pics that are in iphone but not yet in dropbox. Am I doing this wrong?

jrlbell's avatar
jrlbell
Helpful | Level 7
4 years ago

With that many photos, I'd opt for a different app.  I use the WiFi Photes app on the iPhone (not sure if it is available on Android). There are probably other similar apps.

 

You can then download photos and videos from your iPhone's Photos via .zip files.  I can't remember what the limitations are. It seems to me it's 100 or 200 photos per downloaded .zip file. It is still tedious, but at least your in control what gets downloaded and it works way faster than the Dropbox Photos backup.

 

I hope this helps.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!