Forum Discussion

halfpenny's avatar
halfpenny
Explorer | Level 4
2 years ago

Audio transcription malfunction, hard line breaks partway across every line

Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks la...
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LadyBug17's avatar
LadyBug17
Explorer | Level 3
2 years ago

Thank you...I look forward to a resolution. The next time I will use the transcription function will be November 4.

Anyone else reporting this issue?

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 years ago

Hey LadyBug17,

 

We know this is taking a bit longer than we'd like, and we totally understand how frustrating that can be.

 

Just a heads up that our team is looking into it.

 

We'll update you as soon as we have more information.

 

In the meantime, it seems some folks have found success with the earlier solution we provided.

 

We're addressing each situation one at a time.

 

Thanks for hanging in there with us.

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