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Rodriguez_1201's avatar
Rodriguez_1201
New member | Level 2
3 years ago

Can’t find old deleted files

I deleted old files and can’t find them in recover deleted files

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Rodriguez_1201, thanks for using Dropbox and welcome to the Community!

     

    How long ago did you delete the files in question? Did you delete them permanently perhaps?

     

    Could you have a look at your events page and let us know if you can find them there?

     

    Keep us posted!

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