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Forum Discussion
Jcyr66
11 months agoNew member | Level 1
Can I delete (old) files from my computer without deleting them from the cloud?
Hi,
I just purchased an MS Surface and after finally getting it set up and including my personal and work Dropbox accounts, I find that I have several Personal (Old) and Company (Old) folders with ...
Jcyr66
11 months agoNew member | Level 1
Yes.
Nancy
Dropbox Community Moderator
11 months agoThanks for that! So, if I get this right, you want to remove the “Dropbox (Personal) (Old)” folder that appears in your File Explorer, correct?
If you open that folder, do you see any syncing icons next to your files there?
I’d also like a screenshot of what you see under the Sync tab of your app preferences to make sure that folder is not currently syncing to your Dropbox account online in any way.
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