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Forum Discussion
BrianSerrano
8 months agoExplorer | Level 4
Can I delete the backup of PC that I can't access using my mobile browser?
I am running out of storage. But I do not have files on dropbox. But when I go to the backups page I saw a device which I think have linked to PC that I don't have access anymore. I cannot delete it....
- 8 months ago
Hi there, BrianSerrano, welcome to our Community.
After unlinking your computer, you should be able to delete the backup folder from your backups page.
If you're doing this on a mobile browser, it might be the reason you're unable to find the option to delete it; is it possible to try from a computer browser and let me know if you can see the option?
Thanks.
Hannah
Dropbox Community Moderator
8 months agoHi there, BrianSerrano, welcome to our Community.
After unlinking your computer, you should be able to delete the backup folder from your backups page.
If you're doing this on a mobile browser, it might be the reason you're unable to find the option to delete it; is it possible to try from a computer browser and let me know if you can see the option?
Thanks.
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