We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Georgiegirl78
8 years agoNew member | Level 2
Can I recover a deleted Paper doc?
Ahh I have just deleted my first paper doc that I created and I need to get it back - any hep much appreciated!!
- Hey there (Georgiegirl78), you can find all the relevant steps to restore your docs on this resource, though let me quickly repeat for you below:Spoiler
#1. Sign in to Paper.
#2. Click Docs.
#3. Click Archived or Deleted.
#4. Click the doc you'd like to restore.
#5. Click the Restore button that appearsHopefully this answers your question & please do keep me updated on this discussion in case you need any further assistance in any way. Happy Paper-editing! 📝
15 Replies
Replies have been turned off for this discussion
- Fiona7 years ago
Dropbox Staff
Hey Johannessss. Thanks for reaching out about this.
Sorry to hear this didn't work. :slight_frown:
Did you receive an error from the website? Did you not manage to locate the deleted docs?
What happened exactly?
- Johannessss7 years agoNew member | Level 2
i just deleted a dropbox paper. now its gone... is there a deleted folder?
- Fiona7 years ago
Dropbox Staff
There is a doc tab and a folder tab in your Home page. Follow the steps provided below to restore Paper folders
Click "Folders" in your Dropbox Paper homepage.
Then select "Archived". Please note there is no "Deleted" option in the Paper folders options, while docs have this option.
Hope you get your docs restored!
- agunn6 years agoNew member | Level 2
I get lost at step 3, no where on my screen says "Archived" or "Deleted".
- Walter6 years ago
Dropbox Community Moderator
Hi agunn; how are you today?
You're clicking on the 'Viewed recently' first - right?
This is what I get when I click on it:
[IMAGE LINK IS BROKEN AND CANNOT BE DISPLAYED]
If you're not seeing this, can you post a screenshot of what you see and/or try another browser to see if it's a browser specific issue?
Keep us posted!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!