Forum Discussion

abhi_0743's avatar
abhi_0743
New member | Level 2
10 months ago

Can I restore files deleted more than a month ago?

Hello, I want to restore deleted files from Dropbox. Its been more than one month. How can i get deleted files from dropbox. I can see them in my event list. If i upgrade my dropbox plan to profess...
Delete
restore
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey abhi_0743, thanks for reaching out to us and sorry to hear about your files.

I'm afraid that if your files were deleted more than a month ago, there's not much we can do.

Upgrading won't allow you to restore them either.

How long was it been exactly?

Keep me posted.

abhi_0743's avatar
abhi_0743
New member | Level 2
10 months ago

Hey, November month. I can see them in my event list.

Files are there in my system but I am not able to open the files. 

But files are there in online mode. So not able to open files in system.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    abhi_0743 wrote:

    November month. I can see them in my event list.

    It wouldn't be possible to recover files deleted that long ago, even if you upgraded your account. I'm afraid they're gone.

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