Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Steve A.13's avatar
Steve A.13
Helpful | Level 7
3 years ago
Solved

Can I rewind while paused?

Tens of thousands of files disappeared from my computer after a crash. I don't think it is a virus or ransomware (Defender doesn't report any problems; I hadn't downloaded anything, read email, etc)....
Dropbox Rewind
restore
  • Mark's avatar
    Mark
    3 years ago

    You can rewind before that BUT it may cause issues so I'd be tempted to wait until it was sorted first. The files should be stored in the local cache so shouldnt need redownloading again. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Steve A.13, have the files successfully finished syncing to your device? Do you require any further assistance?

Steve A.13's avatar
Steve A.13
Helpful | Level 7
3 years ago

No further assistance required. FWIW, in case others encounter this, rather than having Dropbox delete and rewind all 190,000 files, I restored the files from a separate backup and then restarted Dropbox and allowed it to sync the recovered files. I didn't use Rewind.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!