Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
Can I somehow restore deleted shared files from a link I had last year?
Files (videos, large content) were shared with me by a vendor in December 2024 and I was able to download the content then. The vendor has since deleted them from their Dropbox account (not sure which kind of account they have) and is no longer helpful in sharing the original files. The downloaded files were corrupted. Is it possible for Dropbox to find these files still? The original file link is no longer active.
1 Reply
- Mark
Super User II
Is it possible for Dropbox to find these files still? The original file link is no longer active.
No. Sorry.
The only people who can restore that are the people who initially created the files. However, they can also only restore for 180 days (assuming its a paid account) which means its almost certainly beyond that now - or very close to it. It would have had to have been a paid account at the point of deletion as well. It isnt retroactive. If it were a free account at the point of deletion, they would only have been recoverable for 30 days.
The link will have stopped working as soon as the files were deleted.
