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Kelley's avatar
Kelley
New member | Level 2
9 years ago
Solved

Can you tell me why I can no longer stream videos?

So I have developed an issue where I can no longer stream videos on dropbox.  I work at a law office and we are currently reviewing a huge amount of video files. I am suspicious that drop box is limiting my bandwidth as I have been using so much lately. Can you tell me why I can no longer stream videos?  I should probably also say that I have been streaming and listining to 3 at the same time.

  • Mark's avatar
    Mark
    9 years ago
    Through Dropbox.

    Free users only get a 20gb/day streaming limit across all of their files (or 10,000 clicks) if they are a free user (200gb/day if paying).

    Also, please remember that Dropbox will only show you the first 15 minutes of a video via the website regardless of how long the video is.

9 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    Are you getting any errors etc. ?

    Are they coming from the same account?
  • Kelley's avatar
    Kelley
    New member | Level 2
    9 years ago

    No errors.  The videos were shared by a different office, so not through my account.  They just wont buffer.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 years ago

    Kelley wrote:

    No errors.  The videos were shared by a different office, so not through my account.  They just wont buffer.


    It's possible that the account that owns the videos has reached their bandwidth limits. Is it only videos from their account? Have you tried any others?

  • Kelley's avatar
    Kelley
    New member | Level 2
    9 years ago

    It is only videos from the one individual account.  Do you mean they reached their bandwidth with their service provider or through dropbox?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    Through Dropbox.

    Free users only get a 20gb/day streaming limit across all of their files (or 10,000 clicks) if they are a free user (200gb/day if paying).

    Also, please remember that Dropbox will only show you the first 15 minutes of a video via the website regardless of how long the video is.
  • Kelley's avatar
    Kelley
    New member | Level 2
    9 years ago

    Thank you that was the info I was looking for!

  • patariro999's avatar
    patariro999
    Explorer | Level 4
    9 years ago

    WHAT device you have,ipad can play previw on drop box, but kindle fire hd can not drop box may be support kinfle device , may be.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    This is via the website patariro999.
  • patariro999's avatar
    patariro999
    Explorer | Level 4
    9 years ago

    Thanks for your reply

    Kindle not support Dropbox officially by kindle account suport,

    DropBox may be use kindle device but not compleate. then

    on line streaming may not be  available at Kindle fire hd,

    If you can download Dropbox apl  in your device, kindle fire hd will play streaming video.

    There is not DropBox APL in kindle store but Google play. I can download DropBox

    APL, its download method find on  Internet blog.

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