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kstpaul's avatar
kstpaul
New member | Level 1
9 months ago

Cannot delete a shared folder (of which I am the owner). The site keeps glitching.

I cannot delete a shared folder or any files in it (I am the owner). It has some large files in it and nobody needs them anymore. The website just keeps glitching and not letting me unshare the folde...
Delete
Shared Files
Shared Folders
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey kstpaul, let's jump right into this!

It sounds possible that this might be a browser-related issue. Can you try clearing your browser cache, or trying to delete your folder using an entirely different one, to check if the behavior remains the same?

Do you use our desktop app, by any chance? If so, can you try deleting the folder that way?

Let me know more, and we'll take it from there!

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