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michaelelias's avatar
michaelelias
New member | Level 1
11 months ago

Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in.

Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in.  Had to buy a new computer; on it now but when I login to Dropbox, I don't find my files.  I was using...
Dropbox Basic
File access
restore
michaelelias's avatar
michaelelias
New member | Level 1
11 months ago

Hi Megan,

I searched in Backup with the file name in question, with and without the extension, and nothing turns up.  I didn't pay for Backup; it was a free account.  I can't look in my old computer because it kept getting stuck at the login screen and wouldn't let me in.  This is why the new computer is what I'm using now.  Any other way to find my files?

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