We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
michaelelias
11 months agoNew member | Level 1
Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in.
Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in. Had to buy a new computer; on it now but when I login to Dropbox, I don't find my files. I was using...
michaelelias
11 months agoNew member | Level 1
Thank you for that. How do I use an incognito window? I will try that, but something tells me I will run up against the same login/password/verification problems I've been having with my old, inaccessible email. I don't even have it as an account anymore, yet I still remember the password.
Mark
Super User II
11 months agomichaelelias wrote:How do I use an incognito window?
If its Google Chrome its usually from File -> New Incognito Window
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!