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Forum Discussion
lunalunare
3 years agoExplorer | Level 4
Can't delete a folder as I'm not the administrator
I have a folder that is in my virtual space, but the administrator is a person who no longer exists. So I can't delete that folder from my space because I don't have the permission as administrator. ...
lunalunare
3 years agoExplorer | Level 4
I'm starting another new post here, because the system won't let me answer this question from @Megan:
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Hi @Megan,
Let me explain, it is an individual account, that is, totally personal. Initially I created a folder for myself and a friend, I was the owner, but then I made the mistake of giving my friend ownership. This friend unfortunately no longer exists. And that folder stayed inside my user, without being my property.
Currently I removed it from my space, but I couldn't delete those public links that I had to see the content of those folders. The point is that now those files are drifting and if someone accesses those links they can see the content, which is private, that's why I demanded that the Dropbox administrators delete it, since it is impossible for me and there is no way to contact with them, with the owners of the Dropbox site. I'm trying to report it through the link to those files, which I still have, but they ignore it.
"Hey @lunalunare, were you the one that created these shared links, or the owner?"
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I create those shared links
lunalunare
3 years agoExplorer | Level 4
I'm starting another new post here, because the system won't let me answer this question from @Megan:
--------------------------------------
Hi @Megan,
Let me explain, it is an individual account, that is, totally personal. Initially I created a folder for myself and a friend, I was the owner, but then I made the mistake of giving my friend ownership. This friend unfortunately no longer exists. And that folder stayed inside my user, without being my property.
Currently I removed it from my space, but I couldn't delete those public links that I had to see the content of those folders. The point is that now those files are drifting and if someone accesses those links they can see the content, which is private, that's why I demanded that the Dropbox administrators delete it, since it is impossible for me and there is no way to contact with them, with the owners of the Dropbox site. I'm trying to report it through the link to those files, which I still have, but they ignore it.
"Hey @lunalunare, were you the one that created these shared links, or the owner?"
I create those shared links
Hi @lunalunare, if you access your link tab here, can you see any of them?
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Hi again @Megan,
I have accessed the folder of all the links that I create and that are public, because they are in the public folder, in your here. But the photos that I shared in the unfortunate folder in which I was not the administrator, that is, that alphanumeric link is not in that one here and obviously I cannot put it in this community, because then I would be making it more visible. And I'm having a hard time talking to you, @Megan, because I have to open a "New Message" in the community. Isn't there a way to communicate with you in private? The only way to solve my problem is for someone to delete those photos or destroy that alphanumeric link that I created.
- Jay3 years ago
Dropbox Community Moderator
Hi lunalunare, if the links contain content against our terms and conditions, you can report them to abuse@dropbox.com.
Regarding replying on the community, what error do you get if you click the reply button at the bottom of the thread?
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