Forum Discussion

lunalunare's avatar
lunalunare
Explorer | Level 4
3 years ago

Can't delete a folder as I'm not the administrator

I have a folder that is in my virtual space, but the administrator is a person who no longer exists. So I can't delete that folder from my space because I don't have the permission as administrator. What can I do to free up that folder from my space?

13 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Could you answer my query regarding the shared links? Have you forwarded them to the email I suggested if they breach the terms of service?

     

    Currently, there is no private messaging on the forum. Could you try replying to the thread again to see if it works this time?

  • lunalunare's avatar
    lunalunare
    Explorer | Level 4
    3 years ago

     @Jay Ufff, thank goodness... it works now and I can answer you here directly. And yes, I sent the complaint to the email that he told me, but they have not responded to me yet, not even an acknowledgment of receipt. It's quite frustrating to write a lot of messages... There's no way they'll destroy that link with photos of me... I'll be patient, to see if they write something. Because in addition to sending an email to abuse@dropbox.com, I have also reported it from the link itself in the "?" icon, in reporting a problem.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Yes, that is the best method, using the ? icon, and it goes directly to the team that specializes in these kinds of situations.

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