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Forum Discussion
Harlandiy
2 years agoExplorer | Level 3
Can't delete the first pdf file in my account
just installed drop box. for some unknown reason it included a pdf file that is on my computer. but I do not want it. Tried all the obvious things, but I can't get rid of it.
3 Replies
- Jay2 years ago
Dropbox Community Moderator
Hi Harlandiy, thanks for bringing this to our attention.
What happens when you try to delete the PDF file from your Dropbox folder on your machine, or from the site directly?
Any other info or screenshots would be helpful!
- Harlandiy2 years agoExplorer | Level 3
Nothing can't even find a delete. it appears that somehow when I install dropbox this showed up right away.
- Jay2 years ago
Dropbox Community Moderator
Have you followed all these steps on how to delete files from your Dropbox account or folder?
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