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JanWig's avatar
JanWig
New member | Level 1
11 months ago
Solved

Can't edit Microsoft files on iPhone (iOS 18)

I can no longer (just since a few days)  edit any files from Microsoft (.xlsx, .docx or .pptx) on my iPhone (14 with iOS18). I can only read them. I do subscribe on Microsoft 365 and I have always be...
edit
iOS
Mobile
  • JanWig's avatar
    JanWig
    11 months ago

    Microsoft solved the problem for me. I had to remove the Microsoft365 app (keeping the Word,Excel and PPT apps) then it worked

JanWig's avatar
JanWig
New member | Level 1
11 months ago

When I click on the file open with excel, my phone opens OneDrive. Why can’t it go directly to my excel app and open? Is there a setting that may resolve my whole issue?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi there JanWig - sorry to hear you're having issues with this.

    Can you please let us know the version of the Dropbox app and the Microsoft Excel app on your iPhone? 

    If you could also send us a screenshot of the exact error you're getting, I'd appreciate it.

    Cheers! 

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