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Forum Discussion

caconym's avatar
caconym
Helpful | Level 6
5 years ago

Can't un-exclude directories with `dropbox.py exclude remove <directory>` on Ubuntu 20.04.2

I have a Linux machine (running Ubuntu 20.04.2 LTS, "Focal Fossa") upon which I am running a "headless" Dropbox daemon as per here: https://www.dropbox.com/install-linux   The Dropbox daemon is u...
desktop
sync
Buckets's avatar
Buckets
New member | Level 2
5 years ago

I'm also having this issue on Debian 10 and would love to know when a fix is available. Thanks!

  • linux000001's avatar
    linux000001
    Helpful | Level 6
    5 years ago

    I'm a paying customer and contacted support. I informed them of this forum thread and the multiple users facing the same issue. I'll update everyone if I hear a resolution, but I hope Dropbox addresses the issue here.

     

    UPDATE:

    A couple weeks ago I got a reply back from Dropbox support saying:

     

    "I've raised this with our engineering teams, and will be back in touch with any updates or information."

     

    Well, 2 weeks later and still no update 😒

    • verpr's avatar
      verpr
      Helpful | Level 5
      5 years ago

      Just unlink your device in the https://www.dropbox.com/account/security and add them again in the system. It start sync again with all files (existing files won't be touched, just re-sync it). No need to re-install! (Then If needed you can again exclude some files/folders.)

      • linux000001's avatar
        linux000001
        Helpful | Level 6
        5 years ago

        I would call this more a trivial hack than a solution. If I could down vote, I would.

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