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Matt Busfield's avatar
Matt Busfield
Explorer | Level 4
3 years ago

'Couldn't delete item' - I can't delete any folder or file or change how has access to anything

Afternoon   I'm trying to free up space on my dropbox account but keep getting the message 'Couldn't delete 1 item'     I also get an error when trying to remove access to some on a ...
Delete
Error Messages
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for that, Matt!

 

Out of curiosity, do you currently have the desktop app installed on your device? If yes, I’d like you to try and delete a file from there and let me know if any type of error message pops up.

 

Other than that, can you also switch web browsers, and see if the error persists?

Tricia51's avatar
Tricia51
Explorer | Level 4
3 years ago

I am having the same problem

All my files are resisting being deleted but i am getting plenty of messages to expand my drop box capacity! If you find an answer, I'd be most grateful.

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