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udrzba's avatar
udrzba
Explorer | Level 3
3 years ago
Solved

Delete files, delete device

Hello I have a problem with deleting a file from a USB that no longer exists. When inserted into the PC, a backup of the USB drive was allowed. They loaded into 8.5GB files, but the space is only 2...
Delete
Dropbox Backup
  • Nancy's avatar
    Nancy
    3 years ago

    Hey 718Rose1940! Thanks for posting here. 

     

    You can easily delete files from your Dropbox account with these steps:

    On dropbox.com

    1. Log in to dropbox.com.
    2. Hover over the file or folder and click the "
" (ellipsis).
    3. Click Delete.
    4. Click Delete again to confirm.

    In the Dropbox desktop app

    1. Open the Dropbox folder on your computer. 
    2. Right-click the file or folder you’d like to delete.
    3. Click Delete (Windows) or Move to Trash (Mac).

    On the Dropbox mobile app

    1. Open the Dropbox mobile app.
    2. Tap the “⁝” (vertical ellipsis on Android) or “
” (ellipsis on iPhone/iPad) next to the file or folder you’d like to delete.
    3. Tap Delete.

     You can find more information on this here. 

     

    If this doesn’t help though, please send over more details on what’s happening, and I’ll have a look.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there udrzba, sorry to hear you're having issues with this.

 

Could you have a look at your backups page and let me know if you're able to delete the backup from there?

 

Thanks!

udrzba's avatar
udrzba
Explorer | Level 3
3 years ago

Hello.

picture 04picture 01picture 02picture 03If I find old files and want to see their history, it gives me an error (picture 01).
It finds the files for me through the search (picture 02).
When I went into the BackUp settings again (I did it both via the PC application and the web) and put cancel - delete (picture 03), I couldn't do it.
I did it again today (picture 04) and suddenly it's fine.
It suddenly fixed itself.
Thank you for your interest and help.

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