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Nemeziz's avatar
Nemeziz
Explorer | Level 3
4 years ago
Solved

Deleted Account still syncing files on my PC

I had a temporary job in which we used Dropbox so I had to set up a basic account using a temporary email I was given. Once the job ended, my Dropbox account was deleted. I uninstalled the Dropbox ap...
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  • Jay's avatar
    Jay
    4 years ago
    Hi Nemeziz, just to clarify, are the files actually syncing to the Dropbox site, or is it just that the location of the folders have changed on your computer?

    Have you tried resetting the folder locations using these steps?
Nemeziz's avatar
Nemeziz
Explorer | Level 3
4 years ago

Hi,

 

Yes, deleting it was not the way to go! It was just a free Basic Account - not connected to a team or anything. And yes, I have restarted my laptop but this hasn't fixed it.

 

Thank you!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Is it possible that the account isn't actually deleted?

If you reinstall the Dropbox app and try to login, what do you see? Can you please send me a screenshot, while making sure you hide any personal info?

Thanks so much!

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