Forum Discussion

TV_brad's avatar
TV_brad
Explorer | Level 3
3 years ago

deleted files keep returning

I get a notification from dropbox saying I'm over my storage limit. So I delete a bunch of files and folders but then a week later, they've returned. I have 3 devices, a Windows PC, Macbook, and iPho...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi TV_brad, thanks for bringing this to our attention.

 

Could you check the events page to see where the files are being added from? Is it the same device you deleted them from?

 

This will help me to assist further!

TV_brad's avatar
TV_brad
Explorer | Level 3
3 years ago

It just says that I added a bunch of files and folders on 2/27, which were all deleted on 2/7 from the web UI.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    If you click one of the restored files from the Files page, are you able to see the version history of the file to see where it was added from?

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